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support
how can we help?
frequently asked questions
Q.
A.
how do i win real rewards?
Sign up and register an account with our product! Play our game and aim to win as many points you can within a month. If you are ranked top three in the city you choose to compete, you will be eligible for a real reward on us! The monthly rank will be determined at the last day of every month at 11:50PM PT
Q.
A.
what are the rewards?
The monthly 1st place winner will win a free entree at their favorite brunch restaurant (up to $30). 2nd place winner will win a free dessert at their favorite brunch restaurant (up to $10). 3rd place winner will win free coffee on us at their favorite brunch restaurant (up to $5).
Q.
A.
how will i receive the rewards?
Once you have been determined a ranked player at the end of the month. You will receive an email from us that will coordinate with you on claiming your reward at your favorite brunch restaurant. Please be sure to bring a government issued identification card to successfully claim your reward.
Q.
why am i not receiving points in my city’s rank board?
A.
Points accumulate on the rank board of the city that you are currently in. By hopping to
a different city in the postcard and playing levels there, you earn points towards that specific city. Points are not erased on the rank board when playing from one city to another, so please explore!
Q.
do my points from the previous month carry over on the rank board?
A.
At the start of the new month, points are reset to zero on the rank board to ensure fair gameplay for all users.
Q.
can i earn more than one reward per month?
A.
Absolutely! Among the monthly 1st place winners in each Brunchland city, the highest scorer will earn a second free entree to top it all off. If you are ranked top 3 in more than one city, you are also qualified to claim the rewards of the other cities you ranked in.